Cookie Policy

This Cookie Policy explains how The Money Factory uses cookies and similar technologies when you visit our website (the “Site”). It covers what cookies are, why we use them, the types of cookies that may be set, how you can control them, and what happens when you change your preferences. This policy should be read alongside our other terms and privacy disclosures available on the Site.

Cookies, explained in plain English

Cookies are small text files that a website stores on your device (computer, phone, tablet) when you visit. They help the Site remember information about your visit, like whether you’re logged in, your language preferences, or how you move through pages. Some cookies are set by us (first-party cookies). Others are set by service providers we use (third-party cookies).

We may also use similar technologies like pixels, SDKs, local storage, and device identifiers. For simplicity, we refer to all of these as “cookies” in this policy.

Why we use cookies - speed, safety, and smoother play

We use cookies to support core Site functionality and to help us operate efficiently and securely. Depending on your preferences and where you access the Site from, cookies may be used to:

Keep the Site working correctly (such as page navigation and account access) Protect accounts and reduce fraud, abuse, and suspicious activity Remember settings (like region, language, or session choices) Measure performance so pages load reliably and errors can be fixed quickly Understand how visitors use the Site so we can improve layouts, features, and content Show relevant promotions and measure the effectiveness of marketing (where permitted)

The cookie types you may see on our Site

Cookies generally fall into the categories below. Not every visitor will receive every cookie, and some cookies may change depending on product updates and the services we use.

Essential cookies - required to run the Site

These cookies are necessary for the Site to function and cannot be switched off in some systems. They’re typically set in response to actions you take, such as logging in, navigating between pages, setting privacy preferences, or submitting forms.

Without essential cookies, key features like secure login, account verification flows, and certain security protections may not work properly.

Functional cookies - remember your choices

Functional cookies help the Site remember settings and preferences you choose, so your experience feels consistent on return visits. For example, they may remember your region, interface preferences, or other non-essential selections.

If you disable functional cookies, some personalization may be lost and you may need to reselect certain settings each time you visit.

Performance and analytics cookies - improve reliability and user experience

These cookies collect information about how the Site is used, such as which pages are visited most often, how users move through the Site, and whether errors occur. We use this information to improve Site performance, fix problems faster, and make navigation clearer.

Analytics data is typically aggregated and used to spot trends rather than to identify you directly, though some analytics tools may use identifiers that could be considered personal data under certain laws.

Marketing cookies - promotions that match your interests (where allowed)

Marketing cookies may be used to deliver and measure advertising and promotional messages. They can help prevent you from seeing the same ad repeatedly and help us understand whether a campaign was effective.

These cookies may be set by us or by third parties, and they may track your activity across websites or apps over time. Where required by law, we’ll ask for your consent before using marketing cookies.

Session vs persistent cookies - how long they last

Some cookies are “session cookies,” which are deleted when you close your browser. Others are “persistent cookies,” which remain on your device for a set period or until you delete them. We use both types depending on the purpose of the cookie.

Third-party cookies and services we may use

We may use third-party vendors to support Site features, payments, customer support tools, analytics, security monitoring, and marketing measurement. These providers may set cookies or similar technologies through our Site to deliver their services.

Third-party cookies are governed by the third party’s own policies, not ours. We encourage you to review the relevant provider documentation if you want more detail about how they use cookies and identifiers.

Your choices - consent and cookie controls

Depending on your location, you may be shown a cookie banner or preference tool that lets you accept, reject, or customize non-essential cookies. Essential cookies are generally placed by default because the Site cannot operate properly without them.

If you change your mind later, you can update your cookie choices using the Site’s cookie settings (if available) or by adjusting your browser settings as described below.

Managing, disabling, or deleting cookies in your browser

Most browsers allow you to control cookies through settings. You can typically:

View what cookies are stored and delete them Block all cookies or block only third-party cookies Allow cookies only for certain sites Clear cookies automatically when you close your browser

Common browser help pages include settings for Chrome, Safari, Firefox, and Edge. If you use multiple devices or browsers, you’ll need to update settings on each one.

What happens if you block cookies

Blocking or deleting cookies can affect how the Site functions. For example:

You may be signed out more often or have trouble staying logged in Some pages may not load properly or may display errors Preferences may reset each time you visit We may have limited ability to detect and prevent suspicious activity Promotions and content may be less relevant

If you run into issues after changing cookie settings, restoring cookies for our Site or allowing essential cookies may resolve the problem.

Do Not Track signals

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no widely adopted industry standard for responding to DNT signals, the Site may not respond to DNT in a uniform way. We will continue to evaluate best practices as standards evolve.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or how we operate the Site. When we make updates, we will revise the “last updated” date by posting the new version at /cookie-policy. Material changes may also be communicated through the Site where appropriate.

Questions or privacy requests

If you have questions about cookies, privacy, or how your information is handled, contact our support team at support@themoneyfactory.com. You can also check our help resources via the FAQ for general account and Site guidance.